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Question

10 GB of Box Storage Says Full After Deleting Items

  • May 23, 2025
  • 1 reply
  • 15 views
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Hello,

 

I am trying to get some support with my box being full, even though I have deleted items to free up space. I am at my 10 GB free limit, but cannot get any space back after deleting items. Any help would be greatly appreciated. 

    1 reply

    C
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    Hi Ryan,

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    In the future, if you experience incorrect storage, please let us know in this forum.

    Thanks for posting!

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