Hi there,
Welcome to Box Community and we’re glad to assist!
As of this message, we're only able to offer full support in English in this forum.
We apologize for this limitation -- please contact this languages, or use any third-party translator if you need further assistance.
Thanks for posting, and we look forward to your reply!
The other day, I made a mistake in the DNS settings on the mail server, which caused the notification emails from Box to bounce.
I believe the address may have been added to a suppression list, but since I am using a personal free account, I don’t have access to view or manage the suppression list.
What should I do to ensure that notification emails are delivered to my current address?
Please note: The DNS settings on the mail server were corrected and have been normal for about seven weeks now.
