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先日メールサーバーでDNSの設定を誤ってしまい、BOXの通知メールがバウンスしてしまいました。

おそらく抑制リストに登録されてしまったと思われるのですが、個人の無料版でアカウントを使用している為、抑制リストがありません。

現状のアドレスのまま、通知メールが届くようにするにはどうしたらいいでしょうか。

 

※メールサーバーでDNSの設定は約７週間前に設定を正常に戻しています。

Hi there, 

Welcome to Box Community and we’re glad to assist! 

As of this message, we're only able to offer full support in English in this forum.

We apologize for this limitation -- please contact this languages, or use any third-party translator if you need further assistance.

 

Thanks for posting, and we look forward to your reply!

The other day, I made a mistake in the DNS settings on the mail server, which caused the notification emails from Box to bounce.

I believe the address may have been added to a suppression list, but since I am using a personal free account, I don’t have access to view or manage the suppression list.

What should I do to ensure that notification emails are delivered to my current address?

Please note: The DNS settings on the mail server were corrected and have been normal for about seven weeks now.

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