新パスワードへの変更時

古いパスワードは自動入力しているのでログインできたが、新しいパスワードを作成時に古いパスワード入力が必要で先に進めない。

Hi there, 

Welcome to the Box Community, I'm happy to help!

Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in English, the community may be better able to assist. Google Translate or other tools may help! If any community members are able to understand and help, it would be greatly appreciated!

We'd love to hear back from you,  

I don't know my old password.

How do I find my old password?