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Question

接続できません

  • May 22, 2025
  • 3 replies
  • 384 views

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BoxDriveが「Boxに接続しています」のまま接続できません。

PCの再起動、BoxDriveの再ログインを試しましたが解決しません。

インターネット接続に問題はありません。

3 replies

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Hi there, 

Welcome to the Box Community!

At the moment, we're only able to offer full email and phone support in English.

We apologize for this limitation -- please contact us in one of these languages if you need further assistance.

Thanks!


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I can't connect with Box Drive still "Connecting to Box".

I tried restarting the PC and re-login to BoxDrive,

but it doesn't work. There is no problem with the internet connection


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My windows server2019 PC can not connect to BOX Drive.

The internet connection is OK.

Regards,

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shojima.hiroshi@qst.go.jp