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Question

二段階認証に使用していた携帯電話にショートメールが届きません

  • May 23, 2025
  • 2 replies
  • 112 views
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I have not been able to log in because the text message did not reach the mobile phone I used for two-factor authentication.
I can't even ask a question here because I can't log in. So I created this new account just to ask a question.
What should I do to use the original account?

    2 replies

    Forum|alt.badge.img

    Hi there, 

    Welcome to Box Community and I'm here to help! 

    To help with your login issue, I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye to your email. 

    Thanks for posting! 

    Forum|alt.badge.img

    I have changed the mobile phone number I used for two-step authentication, so please change I mobile phone number accordingly.

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