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Question

二段階認証に使用していた携帯電話にショートメールが届かない

  • May 23, 2025
  • 2 replies
  • 216 views
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I have not been able to log in because the text message did not reach the mobile phone I used for two-factor authentication. I'm posting with a different account.

 

    2 replies

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    Hi Hikaru, 

    Welcome to Box Community and happy to assist! 

    Your Enterprise have a designated team that works with Box directly. Please get in touch with your internal helpdesk team for support. 

    Thanks for posting!

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    Hi Rona,

    Thank you for your reply!

    The target Box account is not an internal account. My internal help desk team asked me to contact BOX Support.

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