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ご担当者様



いつもお世話になっております。ココネ株式会社の鞠と申します。

 

現在トライアル実施中ですが、3seats付与されていて、一人新しくメンバーを追加すると次のようなエラーが出ています。



お忙しいところ、お手数をおかけしますが、

正しい招待方法など

ご確認のほど、よろしくお願いいたします。




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Hi there,


Welcome to Box Community and glad to assist!


Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in English, the community may be better able to assist. Google Translate or other tools may help! If any community members are able to understand and help, it would be greatly appreciated. 


Thanks for posting!

Dear Rona,


Thank you for your comment.


My name is Kuk from cocone Corporation.


We are currently conducting a trial,


but we have been granted 3seats and when we add one new member,


we are getting the following error message.(See the above message )


The member who got the error had a free account on Box.
We think he could not be invited due to the above error, so I deleted the account.
It has been a day since I deleted it, but the error did not change.


Is anything we can do the fix this?


Kind regards


Kuk


 

Since the trial was terminated,
You do not need to reply to us.

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