Storage capacity does not match actual sync capacity
I was asked to contact support and ask for a capacity reset.
account ID
711956308
used storage
24.7GB/10.0GB
Business is hindered
Please respond as soon as possible
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Hi there,
Welcome to the Box Community!
As per checking, the account was deactivated. I have created a ticket for you and please reply to the ticket with written confirmation.
Thanks!
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.