There was an error processing the request. Your account needs more verification.

Hi ​@blancamene, welcome to the Box Community.

I’ve checked it internally, but your email is not blocked on our end, so we're unable to determine the cause of the verification error you're seeing during the upgrade process. To help resolve this issue, please contact our Billing Team at billing@box.com.

Please make sure to send the email from the registered account owner's email address to verify account authenticity and ensure the correct account is upgraded. Thank you!