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Recording and Highlights: Box Notes: Product Highlights and Customer Feedback

  • September 17, 2026
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thomasdeely Box
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Thanks ​@Olya Kryvtsova Box for today’s overview and demo of Box Notes, also thanks to our guests who joined and shared in the Q&A. You can find the recording and slide deck here and highlights below.

 

Agenda:

  • Introductions
  • Overview of Box Notes
  • Recent enhancements w/ demo
  • Future plans
  • Customer Q&A

Slide deck

 

Full recording, scroll down for a recap 

 

 

 

 

Why Box Notes?

 

 

Popular Use Cases

Three primary use cases are highlighted:

  • Meeting Notes: The most common use for daily work, tracking tasks, and documenting discussions.

  • Project Tracker: Leveraging enhanced table functionalities, users can create multi-column trackers to manage projects, filter data, and collaborate with colleagues in a single, comprehensive document.

  • Notes from the Field: Significant improvements to the mobile experience on the Box app allow users to easily and quickly create, edit, and access notes from any device, making it ideal for fieldwork.

 

Leveraging Box AI with Notes

​@Olya Kryvtsova Box explained how Box AI transforms the utility of Box Notes:

  • Meeting Summaries: AI can analyze meeting transcripts or notes to generate key insights, next steps, and action plans.

  • Leadership Updates: Users can maintain a running log of weekly activities and use AI to instantly generate a concise summary email for managers or leadership.

  • First Draft Creation: When starting with a blank note, pre-built AI prompts for meeting agendas, project plans, and more can generate a structured first draft instantly.

 

Recent Enhancements & Live Demo

 

​@Olya Kryvtsova Box provides a live demonstration of features released since the beginning of the year:

  • Advanced Tables: Tables now support filtering, sorting, cell merging, background colors, drag-and-drop columns, and fixed headers.

  • Image Editing: Images can be resized freely and zoomed in or out directly within the note.

  • Threaded Comments: Collaboration is improved with threaded replies, the ability to edit or resolve comments, and an option to copy a direct link to a specific comment.

  • AI Workflow Integration: Conversations started with the inline AI tool are now automatically saved and continued in the AI sidebar, preventing loss of progress. All chat history is accessible through the AI Center.

 

Future Roadmap

Olya outlines potential future developments (subject to change):

  • Ability to edit a note's content directly via AI commands from the sidebar.

  • Updated note navigation, possibly with a folder tree structure.

  • Exporting notes as PDF or Markdown files.

  • A more visible and easier way to see and change a note's save location.

  • Continued enhancements to mobile functionality, including dark mode and full feature parity with the web version.

 

Q&A Session - watch the recording for the full discussion

The product team addressed numerous questions from the audience, including requests for account-wide dark mode, the ability to classify notes, more integrations with Box Drive, and converting notes into forms. The team acknowledged the feedback, confirming that many suggestions like improved Box Drive integration and PDF export are on the roadmap.

 

Use cases or feature requests for Box Notes? Please share in the replies!

4 replies

thomasdeely Box
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Checkout this more detailed FAQ from ​@Olya Kryvtsova Box 

 

 

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marksmyth
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  • September 23, 2026

I tried setting myself a challenge in using Claude to migrate a SharePoint intranet site into a Box hub. As part of this we wanted to create various Box Note documents to cover the content that is on some of the SharePoint sites.

Claude has failed at this because one thing it doesn't seem to be able to do is create a Box Note directly. There is some sort of mention of a post-conversion command to convert a Markdown file into a Box Note but this isn't exposed through the end-point.

Has the Box team given any thought to exposing creation or editing of Box Notes to tools like Claude? 

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Olya Kryvtsova Box

​@marksmyth this is correct. Currently, when creating a note, it actually creates md file and converts in to Note in Box. Can you tell me more about why this can create problems?

And yes, Notes team will continue working on creating and collaborating capabiltites. 

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marksmyth
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  • September 24, 2026

Hello Olya.

Whats happening for me when with Claude, its creating the .md file but is not converting it to a .boxnote. I have asked it to try but says that can’t, it does not have access through the MCP connection.

Feel free to reach out to me directly on replicating the issue.

Kind regards
Mark Smyth

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