by Murtaza Masood, Managing Director, State & Local Government and Education
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Discover how AI-driven, cloud-based solutions can modernize ECM, enhance citizen services, transform case management and cut IT costs.
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Read our latest blog post for insights and strategies!
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This highlights key innovations from BoxWorks 2024 aimed at helping government agencies improve their operations and citizen services.
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 Key takeaways include:
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Modernized ECM Systems: Box offers cloud-based solutions to replace legacy content management systems, with features like Box Apps for streamlined workflows, Box AI Studio, AI-powered metadata extraction, and long-term data storage through Box Archive.
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Enhanced Citizen Services: Box simplifies citizen interactions with no-code forms for applications, secure document sharing, and faster processing, improving accessibility and satisfaction.
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Revolutionized Case Management: Box automates workflows, secures sensitive data, and ensures compliance, making case management more efficient across various sectors.
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Reduced IT Costs: Box's cloud-based platform eliminates costly on-premises systems and centralizes content management, reducing maintenance costs.
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Improved Employee and Citizen Experiences: Automation tools boost productivity and speed up service delivery, enhancing overall user satisfaction.
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Feel free to share your insights and ask questions. We’d love to hear from you!Â
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