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I was initially looking for a way to eliminate the “purplish” highlight showing up on some of the text in my Box Notes. The “fix” from support is to click on the highlighter icon in the upper right corner. Unfortunately, I do not see a highlighter icon in the upper right corner and can’t seem to find any option or preference to make it appear.

Hi @SenseiV 👋 Welcome to Box Community! Thank you for raising this.

 

For Box Notes, the highlighted marks indicate edits made by other users, however the highlights will only appear for any edits that were created since the last time you've visited the Box Note.

Any edits that are made while you're actively on a Box Note will not appear with highlights, instead showing in real time, and remaining idle on a Box Note while not actively participating in the edits may cause the highlights to not appear since Box thinks you're seeing those real-time edits.

If a user has navigated away from the Box Note and a different user make edits to the Box Note, the “highlight icon” on top as well as the highlighted marks on the content will appear on user’s end upon re-visiting the Box Notes.

Thanks and have a great day ahead! 🌻

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