I’d like to change latest plan to Enterprise plan.
almost 10 months, my company has been using with AI (Copilot) plan, but it is not suitable for us.
So that I need to change before the limit of updating date.
How can I offer to change current plan ?
👋 Hi
To assist you, please email cancel@box.com using your admin email and include your request. Kindly specify the plan you'd like to downgrade to, along with your preferred billing frequency (monthly or annual, if applicable). Our specialists will review your account and proceed with your request in accordance with Box's terms, and will follow up with you via email.
You can check this article for reference: Downgrading Your Box Account
If you have any other concerns, feel free to let us know. 😊
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