Box app worked all these years. Suddenly received msg that BOX App doest work on MI device. Surprised
Question
BOX App doesn't work on MI device
All these years box app worked on MI device Mobile. Suddenly says not worked on your MI device. Pl clarify
👋 Hi
The problem you're experiencing may be related to your OS or app version. To help us better isolate the issue, could you please answer the following questions:
-
Is your OS version up to date? For reference, Android 11 support has reached its end of life (EOL) as announced here, and we'd like to ensure your MI device is still supported. The latest Android version is Android 15 (see the Compatibility with Android 15 announcement for details).
-
Is your Box mobile app updated? You can download the latest version here: Box downloads
Box supports the most recent major releases of web browsers and desktop/mobile operating systems (OS). If your OS is no longer supported, it could be causing interface or app issues. In that case, we recommend updating your device to the latest Android version. For more details, please review our article to Understand the Box Policy For Browser And OS Support.
From a security standpoint, it's crucial to keep devices updated to avoid potential security vulnerabilities that are addressed in newer software versions.
If you have any other concerns or need further assistance, don't hesitate to reach out. We're here to help! 😊
Sign up
Already have an account? Login
Community access is available only with a Box Account.
Sign in with your Box AccountSign in to the Box Community
No account yet? Create an account
Community access is available only with a Box Account.
Sign in with your Box AccountEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.