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Hi, We have observed that the Box API is not returning the files consistently in multiple runs, however, this issue is occurring rarely.


Sometimes it fetches less files than what is present in the Box without making any changes anywhere.



We are using the following Box SDK.



<dependency>


  <groupId>com.box</groupId>


  <artifactId>box-java-sdk</artifactId>


  <version>2.58.0</version>


</dependency>


Sample code:



BoxFolder folders = new BoxFolder(api, userRootFolderId);


    folders.forEach(item-> {      


      if (itemInfo instanceof BoxFile.Info) {


        BoxFile.Info fileInfo = (BoxFile.Info) itemInfo;


        log.info("Fetched BoxFile {} with id {}.", fileInfo.getName(), fileInfo.getID());       


      } else if (itemInfo instanceof BoxWebLink.Info) {        


      if (boxConfiguration.getCrawlWebLinks()) {           


        log.info("Fetched Weblink {} with id {}.", item.getName(), item.getID());         


      } else if (itemInfo instanceof BoxFolder.Info) {         


        log.info("Fetched folder {} with id {}.", itemInfo.getName(), itemInfo.getID());       


      }


    });


Can you please help here?

Certainly looks pretty strange. Did you try to call missing files by id? You should try to upgrade Java SDK as our current version is 4.6.0 or/and try to reproduce the issue using e.g. cURL (it’s hard to imagine that’s an SDK issue).

Hi @mwoda,


Your question: Did you try to call missing files by id?


My response: The use case is first we need to fetch a list of all files and then fetch each file by file id.


The issue we are getting while listing out the files. Sometimes we are not getting all the files while listing out.

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