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Hi everyone,

I’ve been testing the Content Sidebar UI Element via the CDN and noticed that the “Open With” option isn’t showing up. After digging into the docs and doing some trial and error, I wanted to confirm what I found in case others hit the same thing:

  • The hasOpenWith parameter used to be part of Sidebar, but it only works for Enterprise accounts where App Integrations (Google Docs, Adobe, Box Edit, etc.) are enabled by an admin.

  • On Free/Personal plans, those integrations aren’t available, so the Open With option won’t appear in the Sidebar at all, even if you set the flag in code.

  • The current Sidebar options you can use on Free plans are: hasActivityFeed, hasMetadata, hasSkills, and detailsSidebarProps.

So if you’re on a free plan and wondering why you don’t see “Open With,” that’s expected. To access it you’d need to be on a Business or Enterprise plan with integrations turned on by your admin.

Hope this saves someone else a few hours of confusion 🙂

@rbarbosa Box please help


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