website

Me too

i need help too 

Same here. Need help urgently, please

I found this website where I can check the latest service information.
https://status.box.com/

👋 Hi everyone! We’re sorry to hear you experienced issues accessing the webpage.

Yesterday, a reported incident affected Logins/SSO, API, and Box Notes. Our support team has investigated and resolved the issue, and all impacted services are now fully operational.

​@ThomasLee, thank you for sharing this helpful resource. Our engineering team regularly posts known issues and updates at https://status.box.com/, where users can check real-time system status.

If you continue to experience any problems, please submit a support ticket so we can investigate further.

Thank you for your patience and understanding.

The issues from yesterday have NOT been resolved - Box Edit is still not working properly. All of my team has not been able to access Box Edit even though it has been installed and re-installed.  There is no way to submit a support ticket as this horrible website keeps sending you in circles. 

Hi ​@EliteIS, thank you for raising this. We haven’t received any communication about an issue specifically affecting Box Edit or Box Tools, so it’s unclear if this is related to the incident reported yesterday.

I also noticed you’ve posted a separate topic on this today:

​​​​​​To assist you further, I’ve gone ahead and submitted a case on your behalf. You’ll receive your ticket number via email shortly, and our Product Support team will follow up with you directly via email.

For future reference, you can submit a ticket by visiting https://support.box.com/ > Account & Billing tab > Contact Support (or simply click here to submit a request). Please note that available support channels depend on your plan, so be sure to sign in to view your options.

Thank you again, and we look forward to helping resolve this for you.