Skip to main content
Question

Not able to get all collaboration permission options

  • February 22, 2026
  • 1 reply
  • 10 views

Although I'm a premium subscriber, I'm seeing only editor and viewer level permissions which allows users to download. I want my collabotors to have only preview permission. They should not be able to download. Where to get this level of permission activated. 

1 reply

Jey Bueno Box
  • Community Manager
  • February 23, 2026

 👋 Hi ​@AJAYAKUMARA K, welcome to the Box Community!

 

Some collaboration features depend on the type of account you’re subscribed to.


Available to all accounts:

  • Editor
  • Viewer


Available to Business and Enterprise accounts:

  • Previewer
  • Uploader
  • Viewer Uploader
  • Previewer Uploader
  • Co-owner

Note:

The account admin must enable these permission levels in the Admin Console, by navigating to Enterprise Settings > Content & Sharing tab and scrolling down to the Collaborating on Content section.  These permission levels are also applicable only to folders; collaborators in single files can be granted only Editor or Viewer access levels.


To learn more, please visit Understanding Collaborator Permission Levels

 

If you have any other inquiries, please feel free to reach out.