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Are there any limitations in using shared links for non-Box users?

I have created a document with about 800 shared links in Box. I am a small user in the free area, number of data is just above 6GB devided over >800 files in about 10 folders. This database is built in about 5 years. The shared links are for the files, permissions for people with the link, they can read and download.

Up till last week it worked fine, but suddenly downloads do not work anymore. Not for myself when I am not logged in not for people from Australia, England and France...to mention a few.
The people who use it are for instance Facebook users with no Box account.

Hi ​@JohanDeG, This behavior may be related to Box’s Fair Use Policy. Shared links are designed for collaboration, not for large-scale public distribution or high-volume downloads.

If multiple users across regions are accessing and downloading the same content at once, Box may temporarily restrict downloads to maintain platform performance and security.

If this use case is for broad content distribution, you may want to explore Box Business or Enterprise plans, which provide better controls and performance for large audiences.

Ah Hiro Box, thank you for your answer, it makes sense.

The problem is that I am not a company and these downloads (MP3) are free, so no charge for people who use it. The only upgrade plan I could consider is Personal Pro, but when I understand this correctly that won’t solve the problem.

Thanks anyway.

Jan

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