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Dear Box Support Team,

I hope this message finds you well.

I heard during a user training that Box imposes a limit of 1 PB (petabyte) per user (owner). However, I could not find any mention of such a per‑user limit in the publicly available documentation.

Could you please confirm the following:

  • Is there a maximum storage allocation of 1 PB per user (owner) in Box?  
  • If such a limit exists, could you kindly share the official documentation or specification that details this restriction?

Thank you very much for your assistance.

 

 

Boxにおいて、1ユーザー(所有者)あたりの所有できるストレージ容量が最大1 PB(ペタバイト)までという話を聞きました。  
しかし、公開されている公式ドキュメントではそのような所有者単位の1 PB制限について記載を確認できませんでした。

そこで、以下についてご確認させていただけますでしょうか:

・Boxのユーザー(所有者)あたりのストレージ容量上限は1 PBなのでしょうか?  
・そのような制限が存在する場合、該当する公式資料や仕様書をご教示いただけますと幸いです。

👋 Hi ​@a-k, welcome to the Box Community!

 

We currently do not have public documentation available for scale guidelines.


For a more detailed discussion around recommended limits and strategic approaches to maintaining optimal Box performance, I recommend reaching out to your organization’s Box Account Team. You may also check with them if possible to request for NDA to access the guidelines.


I've sent you a message containing their contact details for your reference.

 

If you have any other questions or concerns, please don’t hesitate to reach out. 😊


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