I am using BOX with a personal account. I cannot use a credit card, so please tell me how to pay for BOX usage fees by bank transfer or other means.
👋 Hi
For payments such as wire/ACH transfers or checks, these options are available for Business-level contracted accounts only, and the payment amount must be at least $1,000.00 or the equivalent in another currency. Apologies for any inconvenience—these options are not available for personal accounts, and we can only process credit card payments.
To learn more, please check out: Payment Methods Accepted by Box
If you're having trouble paying via credit card, I highly recommend submitting a ticket to our Billing Team here.
Feel free to reach out if you have any other questions or concerns. 😊
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