Broken Link

Hi ​@Gail S, welcome to the Box Community! I’d be happy to assist.

If this is a shared link, I’d suggest reaching out to the owner/sender of the shared link asking to re-create the shared link on it.

If this is a missing file, please submit a ticket to our Product Support and provide the following information below so they can investigate further:

• File name
• File location before it went missing
• Owner's email address
• Date when the file went missing

If you are unable to submit a case, click here to access the ticket form. Thank you!