Hi, i am using HP Envy laptop with Google chrome and home based wifi. I have been invited by a paid user to access some folders in the company. When i log into my account i see a blank screen.
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Hi welcome to the Box Community!
Regarding this issue, could you please try the following suggestions? These steps often resolve common problems with the web app and accessing tools within Box:
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Try using an Incognito window or a different browser or device.
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Ensure the web browser and OS are up-to-date. Check out Understand the Box Policy For Browser And OS Support for reference.
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Disable all plugins, add-ons, or extensions within the browser.
Thanks, and we’re looking forward to getting this sorted out
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