Skip to main content

I just accepted Enterprise but need to segregate my non-org existing files. As I hit accept I noticed something about personal account.

 

I need to keep the existing content separate from the org content.

👋 Hi ​@boxBoxer, welcome to the Box Community! Great to have you here.

 

I see you've successfully joined your enterprise, and your account is no longer classified as personal. If you'd like to retain access to your non-org files you previously uploaded (without them being managed by your admin), here are a couple of options:


✅ Create a Separate Box Account

  • Sign up for a new Box account using an email address that isn’t already associated with Box. You can explore our Personal Plans or Business Plans to find what suits you best.
  • Transfer ownership of your personal/non-org folders to this new account.
    • To do this, invite the new account as a collaborator to the folder, then change their access level to ‘Owner’.
    • For more details, check out our article on Managing Collaborators.


✅ Download Your Files

  • If you prefer not to create a separate account, you can download your personal files and store them locally.


If you have any questions or need further assistance, feel free to reach out. 😊


Reply