Skip to main content

新規アカウントを作成してアドレスでログインした際に送信されるPW設定のメールが届かない

Hi ​@takamatsubuild 👋 Welcome to Box Community! We’re only able to provide support in English language. Translating your content, I certainly understand your concern regarding the verification email from Box for your new account.


To help resolving your concern, please submit a ticket to our Product Support using the affected user’s email and stating the issue. Our Support Team will check if your email is on suppression/blocked list that’s preventing the email to go through and help you logging in.


I look forward to have this resolved. Have a great day! 🤗


I signed up with my new email ID k****@****.co.in for a free individual account. 

However I am not getting any notification email ID even after multiple time resending the confirmation Email. 

Any suggestion to address this issue


Hi ​@karthick_n 👋 Welcome to the Box Community! I linked your inquiry to this related topic about verification email that is not received. Sorry to hear about the issue.

 

To help resolving the issue by checking and removing your email from suppression/block list (if applicable), and assisting you to login, please submit a ticket to our Product Support. Once a ticket is submitted, one of the supports will reach out to you via email to address your concerns.

 

I hope to have this sorted out shortly. Have a good one! 🤗


Reply