I referred the API documentation from link below:
https://developer.box.com/reference/get-users/#param-user_type

According to the documentation, I should be able to fetch external users by passing the value "external" to the "user_type" query parameter in the "/users" API. However, when I tried this, it returned an empty list, even though I know there are external users in my account. I have attached screenshots for your reference.

Could you please clarify if any limitations with the account might be preventing us from retrieving external users? Alternatively, is there another method to fetch external users? I would appreciate a brief explanation on this.