We are facing intermittent slowness of downloads and uploads of files to and from box folders. For time period like 6.00 AM to 10.00 AM IST ( 00:30 UTC to 04:30 UTC) we faced slowness multiple times.
It does not seem to be related to throttling or rate limiting as no feedback received from the box server side. Download takes very long time and some times timesout.
How to troubleshoot this ? How to conclude if it is box side issue or any other dependencies ?
