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Question

How long it takes the application to get authorized?

  • June 5, 2025
  • 4 replies
  • 149 views

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Hi,

I have created an application (2392115) to read the files from a program. It is in status “Pending Authorization”. How long it takes to get approved? 

 

Thanks. 

4 replies

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  • Author
  • Participating Frequently
  • June 6, 2025

Hi, 

It’s been three days without any news. Do you have an idea of how long this usually takes?

Thanks.

 
 

 

 


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  • Author
  • Participating Frequently
  • June 8, 2025

Hi again,

I’m not sure how to proceed. Could you please confirm whether it is possible to use the API with a free account?
If it isn’t, it would be helpful to make that clear to avoid people wasting their time.

Thank you.

 

 


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  • Author
  • Participating Frequently
  • June 12, 2025

Hi,

No one in the Box company reads this forum?

Regards,

Thanks.


Jey Bueno Box
  • Community Manager
  • June 14, 2025

Hi ​@Antonio Pascual, 👋 welcome to the Box Community! We apologize for any delays and appreciate your patience.

 

You can find a range of helpful documentation on the Box Developer page, including the API Reference and we also have resources on our Support site. While I have limited information about your specific concern, I’ve gathered a few guides and related topics that may be useful.


Please note that the app must be authorized by an admin within the Box Enterprise where it was created. The Box admin should have received an email with the authorization request. You may need to follow up with them directly to complete this process.


If the admin is not seeing the Authorization tab, it is likely that your Box account is on the free or basic tier. These account types only support app creation via OAuth and do not support certain admin features.


For your reference, here are a few helpful topics related to app authorization:

 

Have a great day!