Question

Enable webhook v1 for all users

4 months ago
Jul 1, 2026 4:13 PM UTC
3 replies
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API Dev
New Participant

I just created a webhook v1 and it says that I need to contact support in order to enable it, but it seems I need to have an Enterprise account in order to contact support in order to enable my webhook v1 for other users?

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Chuck Renaud Box
Box Employee
4 months ago
Jul 2, 2026 8:01 PM UTC

Can you not use V2 webhooks?

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davidwter
New Member
3 months ago
Jul 6, 2026 7:22 AM UTC

@Chuck Renaud Box we have a bunch of integrations running on V1 webhhoks, used by a lot of users: porting to V2 is not something we can switch short term. Happy to consider it on our roadmap, but in the meantime I would need V1 webhooks to unblock our users

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