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Question

Enable webhook v1 for all users

  • July 1, 2026
  • 3 replies
  • 346 views
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I just created a webhook v1 and it says that I need to contact support in order to enable it, but it seems I need to have an Enterprise account in order to contact support in order to enable my webhook v1 for other users?

3 replies

Can you not use V2 webhooks?

  • davidwter
  • New Member
  • July 6, 2026

​@Chuck Renaud Box we have a bunch of integrations running on V1 webhhoks, used by a lot of users: porting to V2 is not something we can switch short term. Happy to consider it on our roadmap, but in the meantime I would need V1 webhooks to unblock our users

Check your DMs and try the link I sent to open a support case.

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