We are using Box with SSO set to Required and MFA is enforced at our IdP.
When trying to view or regenerate a client secret (Client Credentials Grant) or generate a JWT key pair in the Developer Console, Box requires that the user has Box 2-Step Verification enabled.
However, when SSO is Required, the Box-native 2-Step Verification setting is not available in the user’s security settings.
Questions:
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Can IdP-side MFA be recognized by Box as satisfying the “2-Step Verification” requirement for Developer Console operations?
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If not, is it impossible to regenerate client secrets / JWT key pairs in an SSO Required environment without temporarily disabling SSO?
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Is there an official workaround or supported procedure for this scenario?
We want to avoid relaxing SSO policies in production if possible.
