I am having a challenge with the Claude MCP Integration. Has anyone experienced this and has a solution?
Claude for Box MCP Integration — File Version Upload Failure
Integration: Claude for Box (Official MCP integration, listed in Box App Center)
Issue: The Claude MCP integration is unable to upload new versions of existing files despite being fully authorized. The integration returns a permissions error when attempting to call the Box file version upload API endpoint.
Authorization status: The integration shows "Integration Added" in Box with the following granted scopes:
- Read all files and folders stored in Box
- Read and write all files and folders stored in Box
- Manage Docgen Requests
- Manage AI Requests
Expected behavior: With read/write scope granted, the integration should be able to upload new versions of existing files owned by the authorized user.
Question for Box support: Does the Claude for Box MCP app (published by Box in the App Center) have the item_upload scope enabled in its app registration? File version uploads require this specific scope in addition to root_readwrite. If the app was registered without item_upload, authorized users will be blocked from version uploads regardless of what permissions they grant during OAuth.
Workaround in use: Manual upload via Box web UI until resolved.
