I would like to change the name that appears as the "updater" when a file is updated via a Box JWT authentication app.
I have already tried changing the JWT application name itself, but this did not change the associated Service Account name. Additionally, when I attempted to modify the automatically generated Service Account name using my Box Admin account, I encountered a permission error and was unable to save the changes.
Could you please let me know if it is possible for Box Support to change this Service Account name (or its display name) on your end?
Thank you for your assistance.
Best regards,