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Question

Workday Integration Install Package

  • July 10, 2026
  • 6 replies
  • 194 views

Good morning, Box Community,
 

We are currently working on integrating Box Signatures into our Workday platform, but it’s asking us for an install package. How can we obtain these files?

 

Thank you for you Help!

Victor

6 replies

Jey Bueno Box
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  • Community Manager
  • July 10, 2026

👋 Hi ​@LTN1, welcome to the Box Community!


Here’s how to get the Box Sign for Workday install package and the resources you’ll need:

  • Confirm prerequisites: You must have Workday Core HCM and a Box plan that includes Box Sign (Enterprise Plus/Enterprise Advanced get unlimited requests; Business tiers get limited complimentary requests).
     
  • Request the app in Workday Marketplace: Go to the Workday Marketplace listing for “Box Sign for Workday” and request provisioning (the integration is distributed via the Workday Marketplace).
     
  • Contact Box if required: If you need Box-side provisioning files, deployment assistance, or account-specific details, please contact your Box account manager (if you have one assigned) or use the Box Support / Contact Us flow listed on the Workday app page.
     
  • Review deployment resources before install: Use the Box Sign for Workday Deployment Guide and User Guide to prepare configuration and admin steps (installation and configuration instructions are also available from the Box Support article for Box Sign for Workday).


Thank you!


  • Author
  • New Participant
  • July 15, 2026

Hello Jey,
 

We do have the enterprise package and we have tried it but the WorkDay Market place is not providing us the install file needed.

 

We are waiting to hear back the workday integration team in regards.

 

Best,

Victor Martinez

 


Jey Bueno Box
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  • Community Manager
  • July 15, 2026

Dear Victor,


Thanks for the update, and I look forward to have this sorted out with the Workday integration team.


Please feel free to reach out if you have any other concerns.


  • Author
  • New Participant
  • July 15, 2026

Hi Jey,
 

Workday now says that Box.com needs to provide the files...

We’re also eager to get this resolved sooner rather than later.

 

Victor Martinez


daria
  • Box Employee
  • July 16, 2026

Hi Victor,

Could you please reach out to your Box account team and let them know when you submitted the app provisioning request through the Workday Marketplace? With that information, we should be able to help track down the request and check on its status.

As a reminder, the first step is to submit the app provisioning request through the Box Sign for Workday application in the Workday Marketplace. Once the request is submitted, the app should be provisioned in your Workday tenant within approximately 10 business days. After the provisioning is complete, you can continue with the configuration by following the deployment guide.

Thanks,

Daria


Jey Bueno Box
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  • Community Manager
  • July 16, 2026

Just to add: if you don’t have a designated Box Account Representative (particularly for newly created accounts) or aren’t sure who to contact, feel free to submit a ticket to our Product Support team.

If you’re unable to sign in or don’t see the support options available yet, you can access the request form by clicking here. Thank you!