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Question

View Retrive Deleted Files

  • January 18, 2026
  • 1 reply
  • 29 views

I am Admin.

Our Box environment has 4 users. Two of the users are designated as Member permission, one user is a Co-Admin.

I need to view/open deleted files from a Member user. 

How can this be done?

1 reply

Jey Bueno Box
  • Community Manager
  • January 20, 2026

👋 Hi ​@Donl_TX, welcome to the Box Community!

 

You can view files or folders in any account within your organization from the Content Manager.


Note: This feature is available in Business Plus, Enterprise, Enterprise Plus, and Enterprise Advanced plans only.


To access Content Manager:

  1. Open Admin Console.
  2. In the left pane, click Content.
  3. Click a user account. Box displays a page enabling you to navigate through the account's file and folder tree, and trash.


If you need further assistance, please submit a ticket to our Product Support.