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Upgrading to ITAR Compliant Service

  • March 25, 2026
  • 1 reply
  • 8 views

I am told I need to contact Box directly (a human) to discuss upgrading service to meet ITAR compliance, but Iโ€™m finding it difficult and frustrating to locate contact information. How do I reach sales/support regarding this topic?

1 reply

Jey Bueno Box
  • Community Manager
  • March 25, 2026

๐Ÿ‘‹ Hi โ€‹@capelzmann, welcome to the Box Community!


To verify ITAR compliance, which is provided under NDA, customers will need to contact their Account Team. You can also find general information here: Box Trust Center.


Since your enterprise does not yet have an assigned Account Executive, our Sales team will be the best point of contact. They can discuss your goals with Box andย help determine the right approach. You can reach them through any of the following:

For reference, you may visit our pricing pageย > Contact.


Thank you for your understanding, and we look forward to helping you get everything sorted out.