I am told I need to contact Box directly (a human) to discuss upgrading service to meet ITAR compliance, but I’m finding it difficult and frustrating to locate contact information. How do I reach sales/support regarding this topic?
Question
Upgrading to ITAR Compliant Service
👋 Hi
To verify ITAR compliance, which is provided under NDA, customers will need to contact their Account Team. You can also find general information here: Box Trust Center.
Since your enterprise does not yet have an assigned Account Executive, our Sales team will be the best point of contact. They can discuss your goals with Box and help determine the right approach. You can reach them through any of the following:
- 📞 1.877.729.4269 ext. 1
- 📩 sales@box.com
- 📝 Contact form: https://www.box.com/about-us/contact-us
For reference, you may visit our pricing page > Contact.
Thank you for your understanding, and we look forward to helping you get everything sorted out.
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