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Tier 2 and Tier 3

  • April 16, 2026
  • 1 reply
  • 145 views
K

for my org - is there a hard cap on the number of tier 2 folders and Tier 3 folders from a software functionality or tool restriction ?

 

Can we create 30 Tier 2 folders under our main Tier 1 ? 

      1 reply

      Jey Bueno Box
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      • Jey Bueno Box
      • Community Manager
      • April 16, 2026

      👋 Hi ​@Kathykamble, welcome to the Box Community! I’d be happy to help.


      There is no hard cap on the number of child items (folders or files) you can create within a folder. However, we recommend keeping direct children not more than 100,000 items for optimal performance. You can certainly have additional content within subfolders.


      We also suggest keeping your folder structure as flat as possible, following a general guideline of no more than six levels to maintain ease of navigation and performance.


      Here are some helpful resources for planning your structure:


      If you’d like more strategic guidance on designing or optimizing your folder hierarchy, your Box Account Representative or Customer Success Manager can provide tailored recommendations.


      Feel free to reach out if you have any other questions.

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