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Question

Regarding monthly payments ( 月額払いについて )

  • April 23, 2026
  • 1 reply
  • 21 views

Is there a minimum contract period for monthly payment plans?

For example, can I use it for 3 months and then cancel?


 

月額払いでの契約の場合、最低契約期間はありますか?

例えば、3か月使って、その後解約することはできるのでしょうか?

1 reply

Jey Bueno Box
  • Community Manager
  • April 23, 2026

👋 Hi ​@teruaki, welcome to the Box Community! I’d be glad to assist.


Month-to-month subscription provides you a flexibility to change or cancel your plan by the end of your service term. The subscription period for the Monthly Subscription Plan will be for one month and will automatically renew as outlined in our Box Terms of Service under section 22. SUBSCRIPTION PERIOD.


If you decide to downgrade back to your current plan or cancel your paid subscription let’s say after 3 months, please email our team at cancel@box.com at least 3 business days before your next billing/renewal date. Your request will be processed at the end of the account's term.


If you’re looking to upgrade now, please visit our pricing page for side by side comparison of current offerings:


Feel free to reach out if you have any other concerns.