Hi, I’m trying to make myself the owner of several folders. The previous owner has left the company. I am an Admin.
Here’s what I tried: Login as the current owner via the Admin portal. I changed myself to the owner, but received the error ‘The new owner’s account does not have enough space for the transfer’, but I have unlimited storage. Under user settings I have confirmed that there is no limit set for users. My account is using 20.9 GB.
Could someone please assist? Thanks.
Best answer by Jey Bueno Box
👋 Hi
While your plan provides unlimited storage, the space allocated to your account is currently limited. Before transferring folder ownership, you can increase your storage to unlimited by following these steps:
For more details, see Configuring and Editing User.
Afterward, please try initiating the folder transfer again. Feel free to reach out if you need further assistance.
Have a great day! 😊
👋 Hi
While your plan provides unlimited storage, the space allocated to your account is currently limited. Before transferring folder ownership, you can increase your storage to unlimited by following these steps:
For more details, see Configuring and Editing User.
Afterward, please try initiating the folder transfer again. Feel free to reach out if you need further assistance.
Have a great day! 😊
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