After setting up SSO with google workspace, I get this error:
403. That’s an error.
Error: app_not_configured_for_user
Service is not configured for this user.
I removed the app on google, but i am unable to remove the sso on box and start over. it says it needs another cert. I understand this is for safety, but I am able to login with my admin account without sso straight to box. can someone help?
👋 Hi
This issue will require further troubleshooting from our Product Support team, as they may need to review or update your SSO configuration. I see that you’ve already reached out and have an open support ticket. Thank you for taking that step!
In the meantime, please keep an eye out for follow‑up emails from them as they work with you to resolve the issue.
For reference, you can also check out Setting Up Single Sign-On (SSO) for Your Organization to learn more about the setup process.
If you have any other questions or concerns, feel free to reach out anytime.
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