Just upgraded to paid account and cannot initiate a new signature request. I hadn’t reached my 5 limit before upgrading.
Question
Just upgraded to paid account and cannot initiate a new signature request
👋 Hi
To help investigate and assist you with Box Sign, I’ve submitted a case on your behalf. You should receive your ticket number shortly via email. Please keep an eye out for a follow-up message from our Product Support team.
Looking forward to getting this sorted out for you. 😊
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