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Question

Integrate BOX AI feature in automate workflows

  • May 12, 2026
  • 1 reply
  • 81 views
A

Hi Community,

I was exploring Box Automate and noticed the new AI Agents/Automate Builder features shown in the latest Box documentation and community posts (such as Extract Agent, Box Agent, HTTPS Request, advanced workflow builder, etc.).

Currently, I’m unable to see these options in our tenant. Could you please help confirm:

  • Whether these features are available for our account/plan
  • If any beta or early-access enablement is required
  • Whether Box AI / AI Agents can be enabled for our environment
  • If there are any admin settings or permissions needed to access these workflow capabilities

Our use case is to automate workflows like:
File Upload → AI Summary/Extraction → Slack Notification/API Actions.

Please let me know the process to enable or request access for these features.

Thanks!

    1 reply

    Jey Bueno Box
    • Jey Bueno Box
    • Community Manager
    • May 13, 2026

    👋 Hi ​@Anshu garg, welcome to the Box Community! Thanks for reaching out.


    The Automate builder enhancements, including AI-powered outcomes such as Box Agent and Extract, are generally available, but access depends on your organization’s plan and admin configuration.


    To answer your questions:

    • Whether these features are available for our account/plan

      • This is available to your account. Enterprise Advanced customers gain access to the full suite of agentic workflow automation capabilities.

      • Box Automate is available for Business plans and above, with specific functionality depending on plan level.

    • If any beta or early-access enablement is required

      • Early-access enrollment is generally not required for the GA functionality.

    • Whether Box AI / AI Agents can be enabled for our environment

      • Your Admin should review the relevant settings in the Admin Console and confirm that Box AI, Automate, and Extract are enabled where applicable.

    • If there are any admin settings or permissions needed to access these workflow capabilities.

      • Have your Admin check:

        • Enterprise Settings → Content & Sharing → Box Automate

        • Box AI → Settings → Enable Box AI / Box Automate / Box Extract

     

    Please try your workflow upon enabling the features. Let us know if you have any other concerns or inquiries.

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