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Question

How to merge accounts

  • May 3, 2026
  • 1 reply
  • 12 views

I have two Box accounts. How can I merge them all into one account.

1 reply

Jey Bueno Box
  • Community Manager
  • May 4, 2026

👋 Hi ​@Ben Mammina, welcome to the Box Community!


Account‑merging options depend on the type of accounts involved.

  • In some cases, this means merging two enterprise accounts; or,
  • It may involve downgrading users to free personal accounts and then inviting them into the current enterprise as managed users.


Just a quick note: personal accounts themselves can’t be merged.


Could you share a bit more about your setup and what types of accounts you’re working with? That will help us point you to the best approach.