By error an user was deleted from the admin console, how I can recover the USer?
Solved
How recover a user that was deleted
Best answer by Jey Bueno Box
👋 Hi
To resolve, you need to open a support case with Box Product Support and provide the deleted user's name, email, and the date they were deleted (request must come from the main admin account or the co‑admin who performed the deletion). Click here to fill out the request form if you are unable to submit a ticket.
Our Product Support can help recovering the deleted account.
Important post‑recovery notes: recovered users do not automatically get back their previous collaborations or folder permissions — deletions remove the person from associated folders for security reasons, so you must re‑add them to folders.
If you have any other concerns, please feel free to reach out.
👋 Hi
To resolve, you need to open a support case with Box Product Support and provide the deleted user's name, email, and the date they were deleted (request must come from the main admin account or the co‑admin who performed the deletion). Click here to fill out the request form if you are unable to submit a ticket.
Our Product Support can help recovering the deleted account.
Important post‑recovery notes: recovered users do not automatically get back their previous collaborations or folder permissions — deletions remove the person from associated folders for security reasons, so you must re‑add them to folders.
If you have any other concerns, please feel free to reach out.
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