How do I update a user name- and maintain all files and folders associated with that specific user?

Question

I have a user with a name change - How do I do a name change but maintain all authority levels, files and folders connected to her original name?

Jey Bueno Box · Answer

Hi ​@DianeW, thank you for your post.When you say you're updating a username, are you referring to the user’s email address? If so, you can go ahead and update the user’s profile. You can check out Configuring and Editing Users for more details.Their authority levels, owned folders and files, and any shared links won’t be affected when their email address is changed.If you have any other questions, feel free to reach out to us. 😊

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