Hello,
We have developed an application for Box, and many clients are using it.
Currently, the owner account of the application is tied to an individual member’s email address.
I would like to transfer the ownership to another account that uses our organization’s email address.
Could you please let me know how I can do this?
Best regards,
Hi
Ownership can be transferred by first having the developer of the app add a user as a collaborator under the Dev Console -> App ID -> Collaborators. Adding users here will add them with Admin permissions on the app.
If you require further assistance, please submit a ticket to our Product Support. Have a great day! 
Thank you for the clear explanation!
I will try adding a collaborator as you suggested.
Best regards,
Hideaki
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.