I used Box.com at my old law firm. I need to change my email account to be for my new law firm. When I go into account settings and try to link my new email, it says “You cannot use an email address from an unverified domain as your secondary email address. Ask your admin to validate the domain you want to use or contact your Box support representative.”
I did not receive an email to verify my new email account. I checked my Spam and have not received it. I need help from a Box support representative.