I signed up for a Box trial to create a demo for my consulting client, who is looking for a new content management platform. I specifically wanted to showcase how workflows can be automated using Box AI. However, Box AI is not enabled for my trial and I can’t create a demo of the solution. I filled out the form to request access to Box AI, but I don’t know if it will go through. If I can’t demo the AI capabilities, I won’t be able to include Box into the available solutions for my clients problem.
Question
Enable Box AI for consulting demonstration
👋 Hi
To help us look into this further, were you able to configure Box AI in your Box account?
Configuring Box AI in your organization involves determining whether Box AI for Notes and Box AI for Documents is enabled, and if so, which users can use it. You must be the organization Admin or a Co-admin with the View settings and apps for your company and Edit settings and apps for your company permissions enabled to view and edit Box AI settings.
- Go to Admin Console > Enterprise Settings.
- Click the Box AI tab.
- In the User Permissions section, click Edit Configuration for either Box AI for Notes or Box AI for Documents.
- Select a choice for user access. See Enterprise Settings: Box AI Tab for details.
- Click Save.
For more information, you can visit the article Configuring Box AI.
Looking forward to hearing from you!
Can you enable Box AI for my account. Have reached out through that contact us for two days now and it hasn’t gone through
👋 Hi
Please make sure that AI is configured for your organization. Within the Admin Console, go to the Box AI section and then the Settings tab and set the permissions for both users and groups. If your organization has not fully enabled Box AI, you can click Enable Box AI to do so for all services.
Note: Business and Business Plus plans will only have access to Box AI for Documents and Notes when Enable Box AI is toggled.
📌 See Configuring Box AI to learn more.
If you need further assistance or encounter any issues enabling AI, please submit a ticket to our Product Support team.
Thanks, and have a great day ahead!
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