Delete this account and remove me from any lists. email linked to account: c*****@*****.com
Solved
delete account
Best answer by Jey Bueno Box
Hi
To keep the account secure and provide full control, we highly suggest that the admin cancel the account online. Kindly refer to the support article on how to cancel:
🔴 Canceling a Business or Enterprise Account
To see the cancellation option online, please ensure the admin is logged in through a browser.
Once the account is successfully canceled, the account owner or administrator will receive a confirmation email. If no notice is received, or if the administrator is unavailable, please reach out to cancel@box.com to confirm the cancellation, as there is a risk that the account may not be properly canceled.
As per our retention and deletion policy, the deletion will not happen immediately; please allow time for the system to process the request. Additionally, you will no longer receive account updates after cancellation. However, if you have subscribed to marketing emails and continue receiving them, you can click “unsubscribe” at the bottom of the email to opt out. If unable to unsubscribe from distribution list, please submit a support ticket so we can forward the request to Privacy Team.
We hope you will consider Box again in the future. Have a great day! 😊
Hi
To keep the account secure and provide full control, we highly suggest that the admin cancel the account online. Kindly refer to the support article on how to cancel:
🔴 Canceling a Business or Enterprise Account
To see the cancellation option online, please ensure the admin is logged in through a browser.
Once the account is successfully canceled, the account owner or administrator will receive a confirmation email. If no notice is received, or if the administrator is unavailable, please reach out to cancel@box.com to confirm the cancellation, as there is a risk that the account may not be properly canceled.
As per our retention and deletion policy, the deletion will not happen immediately; please allow time for the system to process the request. Additionally, you will no longer receive account updates after cancellation. However, if you have subscribed to marketing emails and continue receiving them, you can click “unsubscribe” at the bottom of the email to opt out. If unable to unsubscribe from distribution list, please submit a support ticket so we can forward the request to Privacy Team.
We hope you will consider Box again in the future. Have a great day! 😊
👋 Hi
Please refer to the answer above. You can also check out the links below based on your account type for a quick overview of the cancellation process:
- Deleting an individual Account
- Canceling a Personal Pro Account
- Canceling a Business or Enterprise Account
Thanks for doing business with us! 🤗
👋 Hi
I see you’ve already reached out to our Billing team, and we’ve addressed your concern. Thank you for being a valued customer. 💙
Hello
I am 100% sure that under account settings there is no option to delete my account. So is there something wrong with my account?
Hi
- Deleting an individual Account
- Canceling a Personal Pro Account
- Canceling a Business or Enterprise Account
Also, as discussed here, account deletion will not happen immediately; please allow time for the system to process the request.
Please reach out to cancel@box.com if you’re still having an issue so our team can further assist.
Hi
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