I need to change the existing Box SSO SAML IDP Provider. The instructions mention "To make changes to IDP Contact Box User Service". Thank you.
Question
Change iDP Provider
👋 Hi
This process requires assistance from our Product Support team. To help you change your IdP provider, I have submitted a ticket on your behalf. You should receive your case number via email.
To speed up the process, please share the metadata file (XML) for the new Identity Provider in your ticket with the Product Support team. Once provided, they will create the connection and provide the next steps.
You may also review this reference to learn more: Changing Your Single Sign On (SSO) Provider.
Thank you for your patience and cooperation as we work to resolve this matter.
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