We have an office with only three people, and each person is using Box on the Individual plan. If we switch to the Business plan, can we use the same email address?
Question
Can I carry over my email address to the Business plan?
👋 Hi
You can definitely use the same email address if you switch from an individual/personal account to a Business account.
Since you mentioned that there are three people, each using an individual Box plan, you can start by deciding who will be the primary admin. That person can then upgrade their account to Business.
Once the admin has upgraded to Business, they can invite others (using the same email) to join the account as managed users. This will help with team collaboration and file management for your organization.
Ready to upgrade? Check out 👉 Upgrading Your Box Account for instructions. Just for reference, all of our business-level accounts require a minimum of 3 seats.
Feel free to reach out if you have any other questions. We’re here to help! 😊
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